Our mission is simple: help organizations thrive by putting people first. These testimonials highlight the results we’ve achieved together — from improving compliance and processes to shaping healthier, more engaged workplaces. See what our clients are saying about the difference we’ve made.

Founder d/b/a Ventures

“IMPAG Solutions was an excellent and extremely knowledgeable partner. Diana provided expertise in a tough change management chapter in the company and handled it with empathy and precision. Her impact and effectiveness was integral in taking the company to the next level. Diana was innovative and navigated through all the problems we threw at her seamlessly. If you're seeking a skillful HR expert that provides instant impact, Diana is the obvious choice.”

CEO, Lipsey and Associates

“Since working with Diana at IMPAG HR, the stress of having to worry about HR tasks in my business has drastically reduced. She is incredibly responsive and goes beyond expectations in making sure I’m taken care of on my business needs. I can’t speak highly enough for Diana and the work she does for me.”

VP of Operations, Method Gym

“Method Gym had the pleasure of working with Diana Souder, and she proved to be an exceptional HR consultant. She quickly understood our organization's needs and provided clear, effective solutions that made a real impact. Her professionalism, insight, and ability to navigate complex issues were truly impressive. We highly recommend her services to any company looking for expert HR support.”

CEO, UrbanBuilt

“Diana has been a true godsend for us. We had very critical and urgent needs, and she jumped right in to support us. She has been an important part of our growth and has been a true pleasure to work with!”

What People Are Saying.

  • Diana helped us place three candidates this past year – ranging from entry level to senior management positions. She was already familiar with the industry, so understanding the types of positions we were hiring for was clear. However, because our Company has a unique way of operating, I knew it was critical for Diana to understand our culture and the way in which we structure our teams. She didn’t rush through this process, asked meaningful questions which resulted in high quality hires. What I appreciated most about working with Diana through these various searches was that she didn’t rush the process. I was able to be open and honest with her about the candidates, and she accepted my feedback, moved to the next candidate quickly and worked diligently until we found the right people.

    Director of Operations, CCLC

  • Partnering with Diana and the IMPAGHR team has provided an incredible opportunity for our operations team to both effectively facilitate change and offer elevated support to our workforce. Our work with IMPAGHR began with creating a new company handbook which beautifully married policy with the culture of our organization. Given our diverse employee base, her team was also able to facilitate having the entire document translated through the recommendation of a translation partner. When providing such a recommendation or referral, Diana does not approach this lightly but rather gives thoughtful attention to ensure their work is equally elevated to the needs of our business. Our most recent work with her team has shifted to include onboarding a new benefits broker with the evaluation of our annual renewal; advising in our search for a new payroll provider and supporting the decision-making process; and rounding out the completion of the handbook as a resource for the roll-out to our full team. Though employee relations can also be challenging, Diana is able to provide direct and indirect support to reaching a positive outcome for all involved, though a thoughtful, yet systematic approach. While her abilities and specialties span a wide range of focus, IMPAGHR excels when partnering with businesses in growth-mode, seeking to elevate their business as a whole through enhancing the most important resource – the employees. Whether in-person or remote, she provides an ease to her work that is not easily replicated. When working with what can be sensitive items, her personality and demeanor set a positive foundation for effective decision-making or progress.

    Chief of Staff, Pyramid Builders

  • Working with Diana was a great experience that helped facilitate my transition into a fast-paced startup environment. She played a crucial role in my onboarding process, providing thorough guidance and support every step of the way. Diana took the time to ensure I had a comprehensive understanding of essential elements such as our Professional Employer Organization (PEO), payroll procedures, compliance requirements, and available benefits. Her expertise and willingness to share knowledge made navigating these complex areas much smoother. Additionally, Diana served as an invaluable sounding board throughout my time at the company, offering insights, advice, and constructive feedback whenever needed. Her dedication to my professional development and her commitment to fostering a supportive work environment truly made working with her an amazing experience!

    Head of HR, emcee